Shipping Policy

Shipping Policy

At DELLMONT, we are committed to providing our customers with a seamless and efficient shipping experience. And, as a special treat for our valued customers, we offer FREE SHIPPING! We have established a comprehensive network of couriers to ensure timely delivery of your orders. Below, you will find detailed information about our shipping services, including estimated delivery times, rates, and procedures.

Estimated Delivery Times

We understand the importance of timely delivery and have outlined our estimated delivery times  as follows:

Delivery within 9-15 days for all regions worldwide

Please note that these timeframes are estimates and may vary depending on your location. However, in most cases, your order will arrive well before the maximum time frame.

Tracking and Delivery Confirmation

For each purchase, we provide a tracking number to ensure you can monitor the status of your order. You will receive a confirmation email with all shipping details, including the courier name and tracking number, once your order has been fulfilled. If you have an account with us, you can also access your order status through the "Orders" tab under "My Account".

International Shipping

International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the buyer. We recommend checking with your country's customs office for more information on these additional costs.

Please note that customs clearance procedures may cause delays beyond the original delivery estimates. We apologize for any inconvenience this may cause and appreciate your understanding in this matter.

DELLMONT assumes no liability for failed deliveries caused by incorrect addresses, continued absence of the recipient, customs issues, or force majeure.

Liability and Responsibility

DELLMONT is not responsible for delays or losses caused by circumstances beyond our control, including but not limited to:

• Natural disasters or severe weather conditions
• Wars or civil unrest
• Government actions or regulations
• Force majeure events

In the event of a delivery issue or if you have any inquiries regarding our shipping services, please do not hesitate to reach out to us. You may contact our customer service team by clicking on the Contact Us link on our website or contact us at support@getdellmont.com or Phone number: +1 7869225079

We will promptly respond and work diligently to resolve any concerns in a fair and timely manner.

We will do our best to resolve the issue as quickly and fairly as possible.

By placing an order with DELLMONT, you acknowledge that you have read, understood, and agree to our shipping policy.

Thank you for your business!